GurukoolMax is fully integrated, automated, web based Enterprise software system that has solutions of being dedicated to activities associated with managing the student learning, assessment.

Its integrated and web approach will reduce lot of management costs and more.... READ MORE

GurukoolMax integrates over 320 functional modules into a SINGLE APPLICATION, unifying school and home! GurukoolMax’s approach to school management software automates the flow of information between school administration, the classroom and the home, via the web, . more.... READ MORE



About Our Technical Support

 

Welcome to GurukoolMax's customer support website.  We make outstanding customer support our priority, Infact, Our company enjoys a reputation for providing the  finest technical support in the school administrative software industry.            

Our Team standsby your service needs and ready to help you out whenever you need   our assistance. We are reachable by Phone, Email, Ticket System.

Infact our system cater to an Intelligence exceptions handler that automatically registers a top priority ticket to our technical team whenever an exception occurs   while our users are using GurukoolMax. Be rest assured that our technical team is  on the job to review the issue and would follow up with your local team( a person  whom your school assign as point of contact).

Contact Information and Hours

Phone: (408) 461-8737,(408) 471-7538,(347) 857-7268,(415) 787-2427.

Fax: 1-866-521-3774
Email: support@GurukoolMax.com
SKYPE: GurukoolMax

Please note when sending email to us, you need to provide us the following information.
  1. E-mail us with your full name, school name,  zip code (or city and country), version number of the   product you're inquiring about, and a description of your issue. Be specific when describing your problem. The details that you include enable us   to promptly send you the most likely solution to the issue. An automatic response will be sent, saying that the e-mail has been received and  will be answered by the end of the next business day.
  2. In the e-mail response, you will receive a call ticket number. If for some reason  the solution is not successful, you can call our customer support with this number. 
  3. If the technician feels that the solution is too complex to describe in an e-mail, someone will call you the next business day
Technical Support
For Schools in India

Monday - Friday:  8:00 -7:30 PM IST

For Schools In United States of America
Monday  -Friday: 7:30-6:30 EST

Online Support
SUPPORT FORUM: GurukoolMax ERP Support Forum

VIDEO TUTORIALS: Take advantage of our extensive database of support manuals, faq and "How to do?" tip.
Training

TRAINING: We offer a wide range of training options to meet your school's unique  needs.(learn more)
VIRTUAL LABS : Take advantage of our Virtual eLearning modules